Our Story

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Hello, I’m Chad, Founder and Director of Progressive Independence.

I created Progressive Independence to build a service that is bold, innovative, and truly child-centred. With over 16 years’ experience across the health and social care sector—including children’s homes, step-down services, short breaks, learning disability provision, and residential care—I have worked from frontline roles through to senior leadership. Along the way, I have gained a Degree in Social Work, a Level 5 Diploma in Leadership and Management (Health & Social Care), and have held registration as a Registered Manager with Ofsted, bringing strong regulatory knowledge and safeguarding expertise into my leadership.

Progressive Independence is built on vision, creativity, and courage. My role is to lead with that vision—shaping a culture where staff feel valued, ideas are encouraged, and young people remain at the centre. For me, leadership isn’t about titles; it’s about creating environments where both children and staff can thrive.

This work is deeply personal. I believe every child deserves the same safety, stability, and opportunity we would want for our own. Progressive Independence exists to make that vision a reality—step by step, moving forward together.

— Chad Brown

Hello, I’m Kelly, HR Business Partner at Progressive Independence.

I’ve worked in administration, recruitment, and business management for over 20 years, including running my own company and supporting teams across different sectors. My role here is focused on HR and senior administration — from recruitment and onboarding, to compliance, payroll, and keeping staff records up to date.

For me, administration isn’t just about paperwork — it’s about people. I’m passionate about making sure staff feel supported, valued, and able to focus on the most important part of our work: giving children and young people the best opportunities to thrive.

— Kelly

“Hello, I’m Jo, and I’m proud to be the Registered Manager of Old School House.

I have worked in the children’s care sector for over ten years and hold a Level 5 qualification in Leadership and Management for Children and Young People’s Services. Throughout my career, I have been passionate about creating safe, nurturing environments where children feel valued, supported, and able to thrive.

At Old School House, my role is to ensure the highest standards of care and safeguarding every single day. I believe in a compassionate, consistent approach that gives children a sense of security, stability, and hope for the future.

It’s a privilege to lead such a dedicated team and to see the positive outcomes we can achieve together for the children in our care.”

— Joanne

Hello, I’m Gaynor.
I have many years’ experience managing and delivering care and support services, working with vulnerable adults and young people across residential and community settings. My background includes leading services regulated by Care Inspectorate Wales (CIW), where I developed a strong understanding of compliance, safeguarding, and high-quality care standards.

My practice is rooted in compassion, respect, and empowering individuals to reach their full potential.

I am particularly passionate about supporting children to build confidence, develop independence, and feel genuinely valued. Creating safe, nurturing environments where children receive consistent, person-centred support is at the heart of my work — and it’s a privilege to contribute to a service that prioritises their wellbeing and future outcomes.

— Gaynor